State Farm® Insurance Agent Candace Bates

"Thanks so much for providing information requested in a timely and professional manner!"

"Extremely nice staff! Lacora assisted me with an urgent request. I received what I needed within minutes. Very professional"

"Excellent customer service skills. Very thorough!"

"Prompt reliable service"

"I was recently connected with Candace through a coworker who has trusted her with both car and home insurance for years. I had been with another company for six years, but when I purchased a new car, my rate increased significantly. Candace was able to find me a rate I’m genuinely comfortable with, and I’m incredibly grateful for her help. What stood out most was the consistency and personal service — every time I called with a follow-up question after receiving my initial quote, I spoke directly with her. There’s something reassuring about working with the same person each time instead of a faceless company that routes you to someone new with every call."

"I love Candace Bates and her team. One staff member LaCora was pleasant and easy to talk to with what could have been a tense situation with filling a claim. Each time I called over the years with questions etc they are willing and welcoming with the help. I love State Farm and this team of workers."

"Candace has been great to us, cant imagine using anyone else for our families insurance!"

"I asked to modify the named insured on my State Farm Homeowners insurance. She said she would make sure Candace received my request. She was very polite and friendly. Nice to work with her. Ken McDowell"

"Excellent service"

"They were very knowledgeable and helped me get a new policy set up, with helping me get a better price with the info they shared with me, and explained everything so I could understand it, thank you for your help.."

"This office always shows excellent customer service."

"I spoke to LaCora today who provided excellent customer service and assisted me quickly with taking a payment. Very efficient"

"LaCora was a great help in making sure I could get on Candace's calendar on a day and time that worked for me and my schedule which I greatly appreciate! I am looking forward to Monday and going over possible life insurance with Candace at State Farm. Thanks again LaCora!"

"Very polite and friendly"

"She answered my question and good service."

"Lacora, was amazing she helped me fix my autopay. As well as get the portal straightened out."

"Thanks so much for your help! Great customer service!"

"A great experience! Candace was attentive to my needs for both auto coverage while saving me money! I so glad I decided to call her!"

"Excellent"

"Been a customer for a while now. Always a pleasant experience!"

"I left a message at the office yesterday evening and LaCora got back with me promptly this morning. We chatted about making a small change to my renters policy and she made it so quick and easy for me with her professionalism!"

"La Cora is always pleasant, knowledgeable, and efficient to deal with.Give her a raise!"

"Ms. LaCora is always very pleasant to speak with and handles my concerns in a timely manner."

"We love Candace. We have been with State Farm for 30+ years and when our agent retired Candase became our agent. She is absolutely wonderful and has went above and beyond to take care of us. Thank you Candace"

"Candace was so helpful and was able to find coverage that is affordable and works for my small business here in Cincinnati. Highly recommend Candace and her team. Thanks you!!"