Skip to content
Español

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Gina Monaco

Gina Monaco

October 2, 2025

5  out of  5
rating by Gina Monaco
"Very helpful and courtesy agent was very nice"
We responded:
"That means the world to me Gina. Thank you so much. It’s a pleasure working with you. Candace. "
Profile photo of Tiana Tribble

Tiana Tribble

October 1, 2025

5  out of  5
rating by Tiana Tribble
"I have had the pleasure of doing business with Candace Bates and her and her team have been an absolute pleasure. Everyone has been extremely professional and polite while providing exceptional service."
We responded:
"Thank you, Tiana! We appreciate you! Candace "
Profile photo of alivia ford

alivia ford

September 25, 2025

4  out of  5
rating by alivia ford
"I appreciated the call to check in ro see if there was anything I needed. Professional as well."
We responded:
"Thank you, Alivia. We appreciate the positive feedback. Candace "
Profile photo of Jasmin Suarez

Jasmin Suarez

September 25, 2025

5  out of  5
rating by Jasmin Suarez
"The whole team has been so helpful with my million of questions. They have also been so patient with me. I greatly appreciate it. They go above and beyond try to remain within what is affordable and gives you the best rates within your means."
We responded:
"Jas!!! Thank you so much! We appreciate your business and your support. Call us anytime. Candace "
Profile photo of Raegan McKenna

Raegan McKenna

September 25, 2025

5  out of  5
rating by Raegan McKenna
"LaCora helped me set up my Drive Safe & Save and resolved issues with an old auto account with ease!"
We responded:
"Thank you, Raegan! We truly appreciate your business! Candace "
Profile photo of Jamar Batchelor

Jamar Batchelor

September 22, 2025

5  out of  5
rating by Jamar Batchelor
"I can’t say enough good things about my insurance agent. From day one, they have been patient, professional, and genuinely caring. They always take the time to explain everything in detail so I never feel lost or pressured. Anytime I’ve had a question or concern, they’ve been quick to respond and made sure I had peace of mind. It’s rare these days to find someone who truly looks out for your best interests, but that’s exactly what my agent does. I appreciate their honesty, reliability, and the way they go above and beyond to make sure my family and I are covered properly. I’m truly grateful for the personal touch they bring to what could easily feel like a stressful process. If you’re looking for an insurance agent who treats you like more than just a policy number, I highly recommend them. Big thanks to Lacora always going above and beyond"
We responded:
"Jamar, thank you so much for your positive feedback especially about LaCora. And yes, she’s truly special to me. Candace "
Profile photo of Kameron Moore

Kameron Moore

September 22, 2025

5  out of  5
rating by Kameron Moore
"Thank you for all the professional help and great customer service!!!!"
We responded:
"Thank you so much Kameron! Call anytime if you need us. Candace "
Profile photo of Shyann Worthington

Shyann Worthington

September 22, 2025

5  out of  5
rating by Shyann Worthington
"Lacora makes it so easy to get answers to any questions I may have and always has the best customer service! She is amazing at her job!!!!!"
We responded:
"I will make sure LaCora is aware of your positive feedback! Thank you so much for your business. Candace "
Profile photo of Audrey Zanders

Audrey Zanders

September 17, 2025

5  out of  5
rating by Audrey Zanders
"LaCora is a delite to speak to every time I call. She is always professional, kind, and knowledgeable."
We responded:
"Thank you, Audrey for those kind words about LaCora. We truly appreciate your business. Candace "
Profile photo of Julie Meece

Julie Meece

September 16, 2025

5  out of  5
rating by Julie Meece
"Lacora always gets the job done for us. Amazing to work with."
We responded:
"Thank you, Julie. I truly appreciate the positive feedback. Candace "
Profile photo of Chris Anderson

Chris Anderson

September 8, 2025

5  out of  5
rating by Chris Anderson
"My experience with State Farm agent are excellent very helpful. Anything you have a problem with there so much on time and willing to help you at all cost to resolve your situations make sure everything is fine. No other agency or other insurance company to be with besides State Farm"
We responded:
"Chris, thank you so much for your support and positive feedback. Don’t hesitate to call us for any insurance assistance. Best, Candace "
Profile photo of Stephen Anderson

Stephen Anderson

August 26, 2025

5  out of  5
rating by Stephen Anderson
"I need an important task done and LA Cora was quick efficient and most importantly friendly. Thank you for all you do."
We responded:
"We truly appreciate your support and positive feedback! We’re happy to help you anytime! Candace "
Profile photo of Jim Fenos

Jim Fenos

August 21, 2025

5  out of  5
rating by Jim Fenos
"Very friendly staff and makes the payments an easy process"
We responded:
"Thank you! Candace "
Profile photo of Jay Bird

Jay Bird

August 15, 2025

5  out of  5
rating by Jay Bird
"Excellent customer service from LeCora. Always polite and takes care of my business quickly."
We responded:
"Thank you Jay! We appreciate your business! Candace "
Profile photo of Mimi Morris

Mimi Morris

August 12, 2025

5  out of  5
rating by Mimi Morris
"I had a MESS when State Farm did not process my check and tried to cancel my son’s insurance. La Cora from my agent’s office did a great job of changing notifications to me so that I can have access to the account, took the immediate payment to stop the cancellation, and set up autopay for the future. I appreciate her knowledge and customer service."
We responded:
"Thank you, Mimi! We truly appreciate you! I owe you a phone call! Talk soon. Candace "
Profile photo of Carolyn Martinez

Carolyn Martinez

August 4, 2025

5  out of  5
rating by Carolyn Martinez
"Each time I have a question, I quickly get an answer from Candace. I truly appreciate her attention to customer service."
We responded:
"Thank you so much, Ms. Martinez, it’s a pleasure working with you. Thank you for trusting us with your business. Call us anytime. Candace "
Profile photo of Ramone Brock

Ramone Brock

July 29, 2025

5  out of  5
rating by Ramone Brock
"They were very helpful I really appreciated the staff. A special shout out to lacora she went above and beyond to help me to make sure I was happy.great big shout out to her. It is always a pleasure doing business with them. Thanks to the entire staff."
We responded:
"Thank You! Candace "
Profile photo of Liz Taylor

Liz Taylor

July 24, 2025

5  out of  5
rating by Liz Taylor
"I love that Mrs. Bates and her awesome team is so professional and CARING about their customers. They have are best interest at heart."
We responded:
"Beautiful words… Ms. Liz, that means so much to us. Thank you SO much. Call me anytime. Candace "
Profile photo of Katie Lee

Katie Lee

July 22, 2025

5  out of  5
rating by Katie Lee
"I've been with Cadace Bates' office for many years as I've lived in Cincinnati. I needed new quotes for condo insurance and both Deborah and LaCora have been so helpful in answering my questions and aiding me in understanding the ins and outs of my policy options. Plus, they make sure I've utilized all the discounts available that State Farm offers. I really appreciate their assistance."
We responded:
"Thank you so much, Katie for those kind words. We truly appreciate your business and support. Feel free to call us anytime. Candace "
Profile photo of Hanna

Hanna

July 18, 2025

5  out of  5
rating by Hanna
"LaCora is very helpful, friendly, efficient and knowlegable! She was able to answer some questions I had about my policy right away and without any confusion. Thank you, LaCora!"
We responded:
"Hi Hanna, I will make sure LaCora gets his positive feedback! Thank you! Your support is truly appreciated. Candace "
Profile photo of Jada Baker

Jada Baker

July 14, 2025

5  out of  5
rating by Jada Baker
"Candace and the entire team offer top notch customer service. They’re always helpful, kind, and make every visit feel welcoming. It’s rare to find a place where you feel truly cared for but they do just that!"
We responded:
"Thank you so much for those kind words! We truly appreciate your support. Candace "
Profile photo of Wow

Wow

July 14, 2025

5  out of  5
rating by Wow
"Best insurance ever that takes good care of customers"
We responded:
"Thank you! Candace "
Profile photo of Nikkia Stubblefield

Nikkia Stubblefield

July 11, 2025

5  out of  5
rating by Nikkia Stubblefield
"The ladies are always polite very happy and willing to go the extra mile to help. Thank you in advance"
We responded:
"Thank you, Nikkia. We truly appreciate your business! Candace "
Profile photo of Michael Worthy

Michael Worthy

July 10, 2025

5  out of  5
rating by Michael Worthy
"Great servic great service is very professional listens and gives you the best advice . My agent is a blessing thank u St. Farm"
We responded:
"Thank you for your positive feedback, Michael! Candace "
Profile photo of Rajesh Pokale

Rajesh Pokale

July 10, 2025

5  out of  5
rating by Rajesh Pokale
"Very responsive and professional. Recommend anytime."
We responded:
"Thank you, Rajesh. I appreciate that. Candace "