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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Shawn

Shawn

October 16, 2026

5  out of  5
rating by Shawn
"I’ve had a great experience with State Farm! Their rates are very competitive, and the customer service has been excellent. Deborah has been especially helpful, attentive, and responsive throughout the process. She takes the time to answer questions, explain coverage options, and make sure everything is taken care of. Really appreciate the personalized service and would highly recommend!"
We responded:
"Thank you for the kind words. We truly appreciate your support. If we can be of any further assistance, feel free to contact my office team. Candace "
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Bryant Franklin

October 13, 2026

5  out of  5
rating by Bryant Franklin
""I can't say enough good things about the service at my local State Farm office. The team is always professional, highly responsive, and patient with all of my questions. They went above and beyond to make sure my policy details were clear and tailored perfectly to my needs. It genuinely feels like having a good neighbor looking out for you. Exceptional customer care!""
We responded:
"Thank you, Bryant for those kind words. I truly appreciate your business and support and you’re always welcome to connect if we can be of any assistance to you. Best. Candace "
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Nedra Mitchell

October 12, 2026

5  out of  5
rating by Nedra Mitchell
"Went to visit Candace at her office today to make some policy updates. She was so patient, accommodating and informative. She addressed all my questions and I even ended up adding a new policy at an affordable price. I highly recommend Candace and team for all your insurance needs."
We responded:
"I truly appreciate the kind words, Nedra! Thank you for your continued support. Candace "
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Michael O'Neal

October 6, 2026

5  out of  5
rating by Michael O'Neal
"Any time I talk to. Candace she is always nice. Professional and very knowledgeable"
We responded:
"Thank you, Michael. It’s always a pleasure working with you. Candace"
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Paige

October 1, 2026

5  out of  5
rating by Paige
"Candace did a fantastic job and was extremely knowledgeable. She took the time to help me understand my options and figure out what would work best for me and my lifestyle. Thank you so much, Candace!"
We responded:
"Thank you, Paige! It was a pleasure working with you. Candace "
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Fatima Saeed

September 28, 2026

5  out of  5
rating by Fatima Saeed
"Candace is so helpful and explains things in a way that makes it easier to understand. Highly recommend!"
We responded:
"Thank you, Fatima! "
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Peter cecchetto

August 15, 2026

5  out of  5
rating by Peter cecchetto
"Thanks for the great one on one service"
We responded:
"Thank you, Peter. It was a pleasure connecting with you! Candace "
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Florence

August 11, 2026

5  out of  5
rating by Florence
"Rich provided excellent service! Very professional and polite, highly recommend"
We responded:
"Thank you! We truly appreciate your business. Thank you for allowing us to service your insurance needs. Candace."
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Sheldon Rosenthal

August 7, 2026

5  out of  5
rating by Sheldon Rosenthal
"Candace Bates is a wonderful agent. She is very knowledgable, thorough in resolving issues in a timely manner, pleasant and very easy to work with."
We responded:
"Mr. Rosenthal, thank you for those kind words. It’s a pleasure working with you and your wife. I appreciate you trusting me to service your insurance needs. Cheers, talk soon. Candace "
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Judy Durham

July 28, 2026

5  out of  5
rating by Judy Durham
"I have been with State Farm for 45 years and they have always given me impeccable, wonderful service. Many thanks to Candace Bates Agency! They have never failed me in all those years"
We responded:
"It’s been a pleasure working with you Ms. Durham. Thank you for your business and time. Candace "
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ben teeter

July 28, 2026

5  out of  5
rating by ben teeter
"Candace was extremely proficient. Gave me quotes right away , was insured quickly. She made the process painless."
We responded:
"Thank you, Ben. We truly appreciate your support. Candace "
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Samantha Rogers

July 27, 2026

5  out of  5
rating by Samantha Rogers
"Deborah was so efficient and helpful!! I switched my policies to State Farm and was able to save $50 per month!!! Thankful for her hard work to help me save. I would highly recommend reaching out!!"
We responded:
"I’m so glad that you had a good experience with Deborah. We truly appreciate your business. Call us anytime. Candace "
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Eric Brose

July 24, 2026

5  out of  5
rating by Eric Brose
"Candace and Richard are always congenial, intelligent, and want to know their clients. The staff of this outstanding agency are always willing to go the extra mile."
We responded:
"Thank you Eric! We appreciate the support and your kindness. Candace "
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nicholas kuhn

July 17, 2026

5  out of  5
rating by nicholas kuhn
"Deborah Williams did a fantastic job. She is a superstar!!!"
We responded:
"Thank you, Nicholas. Welcome to our State Farm family! If we can ever be of any assistance, feel free to contact our office team. Candace "
Profile photo of Tierra J. Tevis

Tierra J. Tevis

July 17, 2026

5  out of  5
rating by Tierra J. Tevis
"Great service, very informative, and I would recommend to friends and family 😀😀"
We responded:
"Thank you, we truly appreciate your support. Feel free to contact us anytime. Candace "
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Agustin Gonzalez

July 15, 2026

5  out of  5
rating by Agustin Gonzalez
"Una atención esmerada y muy profesional, espero mantenerme con sus servicios, muchas gracias"
We responded:
"Thank you, Agustin! We truly appreciate your business! Call us anytime! Candace "
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Melissa young

July 14, 2026

5  out of  5
rating by Melissa young
"Thank you for making my service request great & hassle free."
We responded:
"Thank you for your positive feedback, Melissa! We truly appreciate you. Candace "
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Ismelda Siles

July 8, 2026

5  out of  5
rating by Ismelda Siles
"Muy buena atención. Débora es una persona muy amable. Sobre todo nos ayuda a los hispanos como obtener un bien seguro."
We responded:
"Thank you so much, Ismelda! We truly appreciate your feedback and support. Candace "
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Harriette Harrington

April 22, 2026

5  out of  5
rating by Harriette Harrington
"We purchased car insurance. Candace Bates was wonderful. She was thorough and extremely kind and understanding."
We responded:
"Thank so much for your kind words, Ms. Harrington. It was a pleasure working with you! Candace "
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Jenna

April 15, 2026

5  out of  5
rating by Jenna
"LaCora was very helpful and gave me the information I was looking for and very friendly!"
We responded:
"Thank you! Candace "
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Kim Shadoan

April 14, 2026

5  out of  5
rating by Kim Shadoan
"Good customer service. I spoke w her after a car accident,"
We responded:
"Thank you Kim! "
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Megan Reed

April 14, 2026

5  out of  5
rating by Megan Reed
"LaCora is always so helpful and pleasant every time I call! She has answers to all my questions with confidence so I always hang up feeling reassured. She is an absolute joy!"
We responded:
"Thank you so much, Megan! Candace "
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Erica H.

April 10, 2026

5  out of  5
rating by Erica H.
"I had called Candace Bates State Farm Insurance and talked to Lacora. She helped me resolve some issues I was having with renters insurance after I had moved. She looked into the problem and worked to help find a solution. Was very attentive and polite. As soon as she could figure out a resolution she was quick to keep in contact with me and keep me up to date on the changes as they happened. Very highly recommend."
We responded:
"Thank you for the positive feedback, Erica! We truly appreciate your business. Candace "
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Timothy Netzley

April 10, 2026

5  out of  5
rating by Timothy Netzley
"Very easy to work with and a joy to talk to. Always attentive. Responsive and professional."
We responded:
"Thanks so much Tim! It’s been a pleasure working with you.
Who Dey!! #BengalsFan"
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Tom Nagel

April 8, 2026

5  out of  5
rating by Tom Nagel
"Very friendly, very professional. Accommodating!!!!"
We responded:
"Thank you for the positive feedback, Tom. We value your business. Candace "